No matter how large or small your business is, having all of your customer and business data in one place will undoubtedly make your life easier, and your business more efficient. Have you ever found yourself needing a piece of information, but not being entirely sure where to find it? You know you spoke to that customer about their order, but was it by email? On social media? Did you talk to them on the phone?
A CRM eliminates those desperate trawls through your inbox, giving your customer a better experience, and making your life immeasurably easier.
StourNet customer relationship management software (CRM) provides everything you need to organize, track, and nurture your leads and customers. Your sales team wants to sell – not get confused with spreadsheets, cluttered inboxes, or clunky tools that slow them down. StourNet CRM automates the tasks sales people hate, which means doing more deals and less data entry.
Every interaction is stored in a tidy timeline, including calls, emails, meetings, notes and documents. You’ll never need to dig through a messy inbox or spreadsheet to figure out where a relationship left off.
Manage your customers, their emails, and other records with ease. Emails received from customers are automatically linked allowing you to quickly see communication histories and any notes against a customer should they telephone you.
Create and send emails in a few clicks, send out bulk emails to a list of contacts or leads with ease. StourNet tracks email delivery to customers and monitors open and click statistics for all email templates, we will even notify you when emails are opened.
Capture leads and manage your brand's social media interactions. StourNet seamlessly synchronizes all your brand profiles and settings in real time. Spend less time setting up the system, and more time closing deals.
Control who has access to your business activities with ease. Our multi-tiered security service allows you to restrict or enable all parts of the system from certain users. Want them to be able to view a product but not edit it? No problem!
Generate invoices for customers with only a few clicks. Create a template and auto-populate the customer’s details, add the items you are invoicing for and send – it really is as simple as that.
StourNet runs on any device with an internet connection - phone, tablet, laptop or desktop. So if your team is spread over a wide area or you simply fancy working whilst on holiday, you can!
You can easily synchronise data between your website StourNet meaning if you have new customers register on your website you can manage them from within StourNet. No more manually extracting and inserting data!
Have 1-to-1 live chats with visitors as they browse your site and give the information they need to turn them into qualified leads. This can also be used if you want to provide live support to visitors on your websites.
Use the robust blogging and landing page tools to create search engine optimized content, based on best practices. Blog from within StourNet and distribute your content to any number of blogging websites.
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We are constantly releasing new updates for our systems and to help keep our high standards we require live beta testers to help. You would gain access to new features before others and would feedback to us any issues which arise from using the software. If you would like to become a beta tester please contact us and we’ll make it happen.